Technology in Marketing Research Samples †MyAssignmenthelp.com

Speech To Focus On Plans To Help Essays - Rodham Family,

Discourse to concentrate on plans to help kids, poor January 19, 1999 BY JUDITH HAVEMANN AND WALTER PINCUS WASHINGTON POST WASHINGTON- - President Clinton will propose in his State of the Union location today a $1 billion extension of the central government's endeavors to help the country's generally distraught families move from government assistance to work, White House authorities said Monday. The authorities said the activity will help around 200,000 government assistance families land positions. ''In spite of the gigantic advancement we have made over the most recent couple of years in moving individuals from government assistance to work, we have to put forth an additional attempt for the individuals still on the rolls since they will be the hardest to put,'' said presidential consultant Bruce Reed. The activity is planned for expanding work of low-pay, missing dads of kids on government assistance, so they can pay kid bolster and engage in their youngsters' lives. Huge numbers of these fathers have jail records, and just 30 percent have held a vocation in the previous year, as indicated by a ongoing examination. Just around 10 percent to 15 percent of youngsters on open help get any formal youngster support from their missing guardian. Clinton additionally plans to propose a duty credit of up to $500 per youngster, age 1 or more youthful, to balance costs for guardians who decide to remain at home to think about their children. The proposition is a piece of a bigger kid care bundle that looks for $18 billion more than five years to help working poor and white collar class families. The organization additionally will propose $1 billion more than five years to improve medicinal services for a considerable lot of the country's 32 million uninsured grown-ups. The cash would be utilized to empower network facilities what's more, emergency clinics to cooperate to monitor patients and ensure they get required treatment. Planned for conveyance in the House chamber at 8 p.m. Chicago time, soon after his legal counselors wrap up their first day of contentions in the Senate arraignment preliminary, Clinton's discourse wo exclude a single notice of the word arraignment, assistants said. The president demanded proceeding with his discourse, in spite of its cumbersome planning, to show that he is directing the same old thing even as the Senate thinks about whether to expel him from office. Among other residential and international strategy proposition saw Monday by White House authorities were: * An activity to carry more noteworthy responsibility to state and nearby educational systems. Clinton will offer a five-guide plan toward consider schools responsible for the $20 billion in government instructive spending they get. The arrangement would remunerate locale that ensure educators are qualified in the subjects they are relegated to instruct, uphold study hall discipline, intercede to help low-performing schools, end social advancement of understudies who have not aced the material instructed during the year and issue ''report cards'' to guardians on issues, for example, class size, educator capabilities and understudy scores. * A close to multiplying - to $4.2 billion- - throughout the following five years of the U.S. program serving to destroy Russia's maturing atomic and organic weapons, ensure offices holding atomic materials furthermore, make nonmilitary research ventures for Moscow's previous weapons manufacturers.

Essay Topics for Students in 2020

Essay Topics for Students in 2020In the last few years, essay topics have expanded to include writing from a variety of different perspectives. No longer is Texas just about oil and gas industry jobs or current events and politics. The state essay has expanded to offer opportunities for students to discuss issues and question authority while still maintaining a clear tone in their writing.While students often consider a large number of areas to write on in their academic preparation, a Texas essay will provide a large outlet for students to go beyond the traditional routine. With this in mind, applying for essay topics for students in 2020 offers them an opportunity to create a more meaningful piece and incorporate topics that have not been available before.One type of topic that may appear more prevalent among high school students in Texas this year is 'redeeming parts of Texas.' While the term 'redemption' does not have a specific history, it has come to mean something from the end of slavery through Reconstruction and beyond. It includes areas like historical events and the greater culture. A Texas essay could focus on the significance of the Battle of San Jacinto or the devastating wildfire in the western part of the state.Students may also be asked to work on a topic that relates to national politics, despite the fact that the essay has to be written from the perspective of a Texan. Consider a Texan telling his or her story on how they became a Republican, or to discuss a student who lived in Texas all her life but chose to live in another state during college. This could include students researching Texas history and writing about the issues that have shaped the nation.Texas is also one of the few states where history has not always been the focus. For instance, someone who comes from Texas but lives in another state may be asked to write about the area's cultural and social impact on them. Whether it is an oral history or a documentary film, there is a g reat deal of history that is not taught at high school level. Exposing students to different points of view about events and personalities they never knew existed can lead to better understanding of who these people are and what they have contributed to the world.It should also be pointed out that the application process for essay topics for students in 2020 is not a completely separate application form from that used for earlier applications. Students simply need to show a current High School Diploma or GED and a recent portfolio re-examination of their work to be considered for a topic in 2020. Those who qualify should be aware that the application is divided into several sections: curriculum, research, reading materials, essay subjects, and presentation of results. Students should read each section carefully and follow the guidelines contained in the application to be successful.One factor to consider when searching for essay topics for students in 2020 is the theme of the class. A class that focuses on Texas' history may be particularly affected by the written product. A school that is a traditional English class with only a few Texas-focused topics can allow students to use a larger list of essay topics. All students will be offered a chance to apply for topics, which is an opportunity for each student to choose the topic that best fits their personal interests and experiences.It should also be noted that the topic of Texas was given a heavy emphasis in the new Texas Standard Assessment System (TSAS). This means that any high school student who hopes to succeed at Texas level tests will need to have some knowledge of the history and significance of the state.

Taking a Look at Domestic Violence - 1955 Words

The human’s rights issue I choose is domestic violence. Domestic violence statistics show 85% women and 15% percent of men are victims of domestic violence in the United States, and an estimated number of 960,000 incidents per year. Domestic violence is an aggressive or a violent behavior within the home, involving the violent abuse of a spouse or partner. â€Å"Domestic violence is domestic abuse, spousal abuse, battering, family violence, dating abuse, and intimate partner violence (IPV), is a pattern of behavior which involves the abuse by one partner against another in an intimate relationship such as marriage, cohabitation, dating or within the family† (NA, April 21, 2014, In Wikipedia, the Free Encyclopedia). Domestic violence is a human rights issue because violence against someone can cause physical, emotional, mental, and social effects on men, woman, or children. Being physically abused can mean that maybe you have broken or sprained bones, bruises and black e yes, or other type of scars and marks. â€Å"Emotional abuse can be more harmful than physical abuse because it can undermine what we think about ourselves† (Maria Bogdanos, April 22, 2014, Signs of Emotional Abuse). It can lead to insecurities, or thoughts to having negative doubts about yourself. Being mentally abuse is when someone is telling you that you’re not going to be worth nothing and it can be emotional abuse too. When being in an abused situation it can take hold on social effects by going out and beingShow MoreRelatedTaking a Look at Domestic Violence1081 Words   |  4 Pages​​​​Domestic Violence Domestic violence is considered as a national unlawful act. Today, this kind of abuse is neglected by today’s society, since it mainly concerns a lower social class. For example, Amina Filali, a 16-year old Moroccan girl, committed suicide after the judge ordered her to marry her rapist. The day after her death, Moroccan feminists demanded a change in the law and requested an action against the judge. What should Morocco do to help end this dilemma? Should they applyRead MoreTaking a Look at Domestic Violence Essays1018 Words   |  5 PagesDomestic violence is when an intimate partner, such as a spouse or a person you cohabit with; physical, sexually or psychologically abuses you. Abusers come from all different types of backgrounds. Domestic Violence affects all races, ethnicities and genders. It occurs in dating relationships, in marriages, in heterosexual relationships, and in homosexual relationships. However, it is more common among women, 1of 50 women ages 16 to 24 are victims of intimate violence, and 10 times as many womenRead MoreChild Protection Service 1393 Words   |  6 PagesDomestic violence is a major problem that we are facing in our society; statistics estimate that each year in the â€Å"Untied States 5.3 million women and 3.2 million men are abused by [there] domestic partners† (Black, Dempsey, Davis 2010, 900). Domestic violence or family violence are defined as â€Å"the abuse of power within relationships of the family, trust or dependency that endangers the survival, security or well-being of another person. It can include many forms of abuse... [including] witnessingRead MoreVulnerable Populations1382 Words   |  6 PagesPopulations: Domestic Violence Victims University of Phoenix Domestic violence is something that haunts our society, and has done so for a long time. Critical thinking must be used when dealing with such large scale issues, and domestic violence is no different. The causes and issues with domestic violence are complex, taking an in depth look and truly analyzing the problem is necessary in understanding the problem and making a difference. This paper will discuss domestic violence in depthRead MoreThe Effects Of Domestic Violence On The United States1634 Words   |  7 PagesThe study of human culture provides us with a look into other cultures from an up-close and distinct perspective, which allows us to better understand their culture and way of life. Taking an objective look at another culture without being somewhat biased can be a difficult task. This being the case, we must examine culture by using emic and etic perspectives. An emic perspective is an insider views; observing the culture from within the culture itself. An etic perspectiv e is an outsider’s view ofRead MoreEssay On Domestic Violence871 Words   |  4 PagesDomestic Violence Essay Domestic violence refers to violence, abuse and intimidation between people who are or have been in an intimate relationship. The perpetrator uses violence to control and dominate the other person. This causes fear, physical harm and/or psychological harm. Domestic violence is a violation of human rights, (the White Ribbon Australia). The domestic violence abuse includes sexual, verbal, physical, emotional, financial and psychological abuse. This essay will focus on the sociologicalRead MoreTeens and Domestic Violence1336 Words   |  5 PagesIn today’s society, teens are becoming more and more involved in domestic violence. No one would have thought that we would have a problem with domestic violence in our generation, that we left that back in the ancient times. We have overlooked domestic violence, we thought that it wasn’t an important matter but now in the past decade it has increased rapidly. In this paper, I will discuss whether or not teens are being physically and emotionally hurt in relationships are because when they were youngerRead MoreThe Issue Of Domestic Violence944 Words   |  4 Pagesproblem with dating violence is that it s becoming more common within adolescents. Males who are exposed to domestic violence are more likely to be abusive in their own relationship. Many people are gaining attention to the situation through television shows, books and movies, etc. â€Å"In the 1840s the temperance movement brings attention to the issue of domestic violence, which the reformers see as a consequence of alcohol use .In 1992 The U.S. Surgeon General ranks domestic violence as the leading causeRead MoreThere Should Be Stronger Laws And Consequences For People1325 Words   |  6 Pagesexecute acts of domestic violence. Domestic violence is a devastating problem, which occurs in various cities, countries, towns, homes and communities. Domestic violence or as some refer to as â€Å"family violence† has recently been recognized a s a catastrophic rising crisis all across the world and one which has many damaging and harmful effects on family members â€Å"more extensively women and children†, ones’ community and our nation. The only real recurrent denominator of domestic violence; due to a broadRead MoreThe Effects of Domestic Violence1831 Words   |  7 PagesDomestic Violence What effects does domestic violence have on the victim and their families? Domestic violence has a tremendous effect on people lives. It is a terrible crime and is happening each day. It is said that every 9 seconds a women is assaulted or beaten. Domestic violence is the leading cause of injury in women. This crime is very common and happens to people that you may even know. â€Å"Domestic violence is a pattern of abusive and threatening behaviors that may include physical, emotional

Iphone The Year That Changed It All Essay - 2197 Words

2007: The Year that Changed it All 1st Section: In this report, I prove that Apple’s iPhone has dominated all other smartphones in the years leading up to 2016. It is the epitome of what a globally recognized product can accomplish when considering how quickly it globalized and the image it provides for those who buy an iPhone. Owning one of these phones is not only a statement, it holds power and value that other smartphones simply cannot top. The company owns the stage when compared to other smartphones, and it’s journey to become the world’s second-largest mobile phone manufacturer is truly incredible. In fact, not only does it lead in technology and phone production, it’s become the largest publicly traded TNC in the world. Everything from its assets to its brand loyalty prove why it has expanded across the globe, and will continue to for many years to come. Apple Inc. has globally expanded by outsourcing nearly every level of its production and became one of the most successful and revolutionary TN C’s in the world, mainly due to the release of the infamous iPhone in 2007. In the same year, Apple was renamed to Apple Inc.; previously it was Apple Computer, Inc. The new name was an image move, showcasing the company’s shift towards consumer, life-changing products. Upon researching this transnational corporation, what I found most interesting was their simple approach to advertising. It reflects the lifestyle that iPhone owners accomplish by utilizing this product toShow MoreRelatedThe Iphone s Impact On The 21st Century1280 Words   |  6 PagesImagine a world without iPhones, what would it be like? Over the past seven years, the iPhone has gone through many transformations becoming one of the most popular cell phones in the United States and the world. The iPhone has changed the smart phone market. Nearly 25% of people in the U.S. have an iPhone. The iPhone has changed a lot over the last seven years, gaining more powerful processors, improved screens and bett er cameras. The iPhone has created many new industries due to its technologicalRead MoreThe Iphone And Its Evolution1285 Words   |  6 PagesThe iPhone And Its Evolution Imagine a world without iPhones, what would it be like? Over the past seven years, the iPhone has gone through many transformations becoming one of the most popular cell phones in the United States and the world. The iPhone has changed the smart phone market. Nearly 25% of people in the U.S. have an iPhone. The iPhone has changed a lot over the last seven years, gaining more powerful processors, improved screens and better cameras. The iPhone has created many new industriesRead MoreMobile Phones : A Modern Day Smart Phone1326 Words   |  6 Pagesphone. The cellular phone has drastically changed over the past few decades. I am going to specifically be discussing the modern day smart phone. A smart phone is a mobile, cellular phone with the ability to become a computer, camera, GPS, PDA and digital music player. It has an interactive screen and is capable of being customized for the individual who is using it. Since there are so many smartphones in todays society I am going to focus more on the iPhone while still incorporating other smart phonesRead MoreThe Iphone 1 : 71019 Words   |  5 PagesThe iPhone 7 Since Apple introduced the iPhone 1 on January 9, 2007, it has been 9 years. Within the 9 years, cell phone industry has change dramatically. New features, new ideals, and new applications are made every day by engineers and programmers. To some, some of these changes are good, but some are bad. However, there is no doubt that iPhone has changed the way we communicate with others and has changed the way we do things on day to day bases. In the year of 2016, Apple introduced the brandRead MoreThe Modern Day Icon For Communication962 Words   |  4 Pagescar, at a restaurant.  No matter where one goes, one can see someone with a cell phone either â€Å"attached to their ear,† sending or reading a text message, on Facebook, tweeting, on instagram, or reading their e-mail. The iPhone has become the modern day icon for communication of all sorts and one of the most successful products marketed to the public. The beginning of Apple started when Steven Wozniak and Steven Jobs were friends and college drop-outs; Wozniak worked for Hewlett-Packard and Jobs workedRead MoreProd1332 Words   |  6 PagesProduct and Services chad University of Phoenix Ken Orgill Product and services They changed the way we communicate with the world, the way we gather information and the way we see entertainment. This company has made millions and will continue to surprise us each year. Apple’s success has changed the world and many companies to follow. Technology helps shape this company into what they are today. They are the technology. How technology has shaped Apple Apple doesn’t need technologyRead MoreThe History of Chemistry: Apple Computers Essay776 Words   |  4 PagesBefore the age of Apple Technologies, Pcs and androids were the most popular items on the market, and that soon changed once Steve Jobs and Steve Wozniak introduced their new toy to the public. Their â€Å"toy† will change the world forever weather they knew it or not. Apple Computer first came to be a company in 1976. Steve Jobs and Steve Wozniak worked extremely hard on their new inventions. These two intelligent men dropped out of college, and were often judged upon doing so. Apple officially startedRead MoreThe Samsung Galaxy1097 Words   |  5 Pageswhen compared with the iPhone. With the iPhone’s released in June of 2007, it was the hottest technology that money could buy, but suddenly Android released the Samsung Galaxy two years later, therefore, it stole the spotlight from the iPhone, and ever since the beginning the two have been fighting for the spot of number one phone on the market. To say that the two phones have not changed a much since their original versions would be a lie, considering the iPhone is now the iPhone 7 and the Galaxy isRead MoreThe Iphone Of The Ipad Craze1396 Words   |  6 PagesThe iPhone Craze â€Å"First was the mouse. The second was the click wheel. And now, we re going to bring multi-touch to the market. And each of these revolutionary interfaces has made possible a revolutionary product - the Mac, the iPod and now the iPhone (Iphone Quotes, 2001-2014).† Steve Jobs said this of his company, Apple, which has transformed the world around us. Over the years, the iPhone has evolved from the original to the latest iPhone. This relatively new technology integrates numerousRead MoreHow Steve Jobs and Steve Wozniak Chnaged the World Essay967 Words   |  4 PagesBefore the introduction of Apple Technologies, PC’s and Androids were the most well-known products on the technological market, and that soon changed once Steve Jobs and Steve Wozniak introduced their new toy to the public. Their â€Å"toy† will change the world forever weather they knew it or not. In my opinion life has battles that encourages people to overcome and in this situation the battle was technology and Steve jobs and Steve Wozniak overcame that battle with the new technology. They strived

Leadership and Organizational Behavior free essay sample

Throughout the years they have had tremendous issues with the customer service at the various locations and it had resulted in downward sales and affected the bottom line drastically. Currently there is not a focused training program that addresses standards of customer service skills from center to center. The purpose of this study is to develop specific customer service training for staff in order to improve customer relationships and establish a standard behavior level for customer service. An established standard of behavior will provide management with an assessment form for employment evaluations.Successful customer service relies on creative innovation; simply put a company does not need to apply a lot of money or technical resources to achieve desired goals. Research done over the past 10 years shows an accumulation of poor habits in customer service leads to disastrous ends. Therefore by developing customer service training it can improve service and develop standards of performance above just meeting statistical goals. Also, by creating an organizational behavior standard of customer service, management avoids the affects of poor relationship management.The development of customer service training will lead to stronger client loyalty, referrals, and lower costs of service. However, in a more in depth look at the organizational behavior of leadership, it was one of a more passive attitude towards the staff and lack of attention to employee relationships within the work environment. Now, when I mention this, I mean to say that they had a very good casual relationship with their staff. However, when it came to the more strategic nature of forming and cultivating a motivational and communication and reward system, this is where the underlying problem clearly existed. As mentioned in the introduction, this company is a retail goods environment which houses, groceries, lumber and housing materials, white goods and electronics. This business unit is so vast in their variety of products and services that it makes for a specialty business infrastructure. They have had a tremendous amount of turnover with not only employees, but also customers. With the employees, the problem exists that they are unable to deal with customers when they get irate and frustrated during a customer service resolution scenario and thus the working environment becomes very stressful and hostile.From a Leadership and Organizational behavioral perspective, there seems to be a cultural behavior pattern being harvested in-house amongst management and employee relations, which is causing the same action between staff to customer relationship. One is reflecting the other. The leadership has not provided adequate training tools (with relation to customer service best practices), no r implemented reward systems which could encourage employee motivation and gain confidence amongst staff. All of these factors being ignored have led to the following identifiable components, which was making it a difficult working environment and breaking down the organization as a whole. The way leaders react to crises says a lot about the organizations values, norms and culture. Crises, by their nature, bring out the organizations underlying core values. Often, this is where rhetoric becomes apparent. Reactions to crises are normally highly visible, because everyones attention is focused on the incident or situation.Disconnects between actions and words will usually be apparent, and actions always speak louder than words. Additionally, a crisis not only brings a great deal of attention, it also generates a great deal of emotional involvement on the part of those associated with the organization, particularly if the crisis threatens the organizations survival. This increases the potential for either reinforcing the existing culture, or leading to a change in the culture. Such a crisis can provide an opportunity for a leader to influence the organizations culture in either a positive or a negative way.How can the communication aspect between employer and employee be improved? Communication is what the employees need from their employers. Employees look for organizations where communication and process are transparent. [1]The model below shows the flow of communication in a systematic format. [pic] As defined by the above representational model, there are 3 categories of employees: A: Who will leave their current employer in 3 years of their employment? B: Who have a probability of leaving their current employer in next 3 years?C: Who will stay with their current employer in the next 3 years? Category A: These are the employees who lack communication with their employers. Category C: These are the employees who have proper, well-structured communication with their employers. Communication is also the way to win the employees trust in the organization. Employees trust the employers who are friendly and open to them. This trust leads to employee loyalty and finally retention. Employers also feel that the immediate supervisors are the most authenticated and trusted source of information for them.So the organizations should hire managers who are active communicators. Communication mediums Open door policy: Organizations should support open door policies so that the employees feel comfortable and are able to express their doubts and feeling to their employers. With respect to open door policy a clearer understanding of communication by way of this medium is vividly explained like this: [2]â€Å"The business owner must also communicate the performance measures or yardsticks for implementation of the Organizational Behavior principles. For example, if a company wishes to adopt an Open Door Policy, the organizational behavior communication must mention measures for this principle. The business owner could mention the number of times an employee approaches the Manager of the department with issues as a yardstick to measure. This may also prove to be counter productive in some cases, but in most cases where issues persist, this is one of the significant measures taken to see if the issues are being discussed or not. † Frequent meetings and Social gatherings – Weekly updates, daily briefings, family fun days, company retreats, etcEmails, Newsletters, Intranet and many more Team Management and success factors One of the implementations in which I suggested when it came to effective organizational behavior and managing effectively, was to introduce a â€Å"team initiative† by which team leaders are delegated. I did this because the operation of managing several locations would have been a difficult ta sk for upper management to control given the mapping of the locations. In doing this it would achieve and incorporate a set of competencies that would complement the skills for developing leadership.Such as; 1) Coaching and managing performance without traditional forms of feedback. 2) Using electronic communication and collaboration technologies. 3) Leading in a cross-cultural environment. 4) Helping to develop team members. 5) Building and maintaining trust. 6) Networking across hierarchical and organizational boundaries. 7) Developing and adapting organizational processes to meet the demands of the team. 8) Using interpersonal awareness. Over time, most people can develop the competencies that are needed to work independently.Adequate training, education, and leadership support and feedback can speed development, retain employees and promote a healthy working environment. Rewards system implementation The consequences of behavior-what behavior is rewarded and what is punished-can significantly influence culture and once culture is affected, employees lack confidence and it filters into they’re day to day job duties – namely, interaction with customers and even those of they’re peers. This is why reward systems in environments such as the retail industry, is, imperative and almost a ‘must have. If it is one things employees like is a ‘pat on the back’ and to be recognized (verbally or monetarily) when they have done a good job or gone above and beyond. Given this, we sought to put together an employee recognition program, comprising of several different components, like â€⠀œ employee appreciation day, most outstanding CSR on a monthly basis, etc. Criteria for recruitment, selection, promotion, retirement One of the powerful ways of changing an organizations cultural behavior is through the type of people brought into, retained, and advanced in the organization. You should be able to establish a desired culture base in an organization by bringing in and advancing individuals with the values you want, and eliminating those with undesired value bases. That is what this organization began to do when we proposed tightening up admissions standards to screen out undesirables. This strategy is consistent with the belief that the problems experienced by the organization result from, in addition to all other things mentioned, a few bad apples. The following scholar article refers to this type of recruitment, selection, promotion and retirement process as being important because; 3]â€Å"Recruitment is the process of identifying that the organization needs to employ someone up to the point at which application forms for the post have arrived at the organization. Selection then consists of the processes involved in choosing from applicants a suitable candidate to fill a post. Training consists of a range of processes involved in making sure that job holders have the right skills, knowledge and attitudes required to help the organization to achieve its objectives. † AccountabilityThis in particular was an area in which the stakes were very low for the expectation of accountability when it came to the running of the department. Not only after careful analysis did we find that the accountability factor had been missing, however, we realized that there was no formality in place by way of a hierarchical chain of accountability throughout the company. Therefore, through implementation of structured accountability it became a widespread policy in place, which was filtered throughout the entire organization.We recognized that by implementing this tool it helps leaders to better understand, measure, celebrate and build accountability. The benefits in which it brought to the organization are; a) Reduction in legal and financial liabilities: by establishing and enforcing formalized policies and procedures and financial checks and balances b) By building confidence in the ability of the organization to demonstrate tangible results through sound strategic direction c) Manage conflicting demands: Not only in the area of customer service but as a company with internal and external conflicting demands. ) Build staff mor ale: by sharing ownership for results and focusing energies on what really matters It leads the leadership team to: 1) Gain a shared understanding of the key success factors that need to be in place to ensure the organization is highly accountable; 2) Arrive at a consensus about your strengths and areas that need improvement 3) Generate practical and targeted strategies for strengthening accountability throughout the organization 4) Demonstrate to key stakeholders that the organization is committed to being accountable.Solutions in which I suggested as a fix in the organizational behavior are; -Hire and train dedicated customer representatives – This mechanism should be put in place between the customer service manager and the human resources department -Customer Service infrastructures be implemented in each location – I was efficient and successful in caring out this implementation, after conducting critical analysis of what structure executive management wanted the department to take on to synergize with the patterns of familiar departments within the organizational units.By implementing pockets of leaders within the sub units, I was able to control the customer service environment, which in turn helped promote a healthy operation for both internal and external customers. -Customer service technology and resources be upgraded via IT methods – By meeting with the IT department and the Directors of Retail, we were able to come up with a system which would aid in a quicker channel of communication to filter customer relation issues or compliments given on a particular store or point of sale transaction.I believe with the given injection of the above solutions, leadership will be better able to control their customer service environment, they would not have a high turnover rate with employees because there would be a dedicated infrastructure in place to handle these queries and the problems currently being experienced with the bottom line in sales would be fixed through these resolutions, thereby putting profits back in their financial portfolio.Literature Review The six scholarly articles used which aided in my research of this assignment were; 1) Studying organizational change and development Challenges for future research 2) Human resources and the resource based view of the firm-from uff. rPM Wright, BB Dunford†¦ Journal of Management, 2001 3) How to make the office a work place not a war zone Financial Adviser, March 8, 2007, 4) Cultivating work culture Northern Territory News (Australia), September 5, 2007 5) Internal marketing and organizational behavior: a partnership in developing customer-conscious employees at every level -WR George Journal of Business Research, 1990 – 6) Leader positive mood and group performance The case of customer service JM George Journal of Applied Social Psychology, 1995In my review and research of the above scholarly articles, it brought together a combination of understanding Organizational behavior and leadership from a different perspective. Meaning that even though from the top levels of building and cultivating organizational behavior and developing a universal style of business to be filtered throughout the organization, it is at the same very time v ery important to treat every aspect of the business with the same level of importance as it relates to the implementation of leadership techniques used in the sub units of the business.I would like to share some quotes with you that would have caught my attention in the reading of some of these articles: [4]â€Å"Despite the widespread interest in the topic of organizational citizenship behaviors (OCBs), little empirical research has tested the fundamental assumption that these forms of behavior improve the effectiveness of work groups or organizations. This article examines the assumption that OCBs improve the effectiveness of work groups or organizations in which they are exhibited. First, several theoretical and conceptua1 explanations of why OCBs may improve organizational effectiveness are provided.Following this, a review of the available empirical evidence is provided. The results of this review indicate that OCBs make important contributions to the variance in organizational effectiveness, although helping behavior tends to have more system- atic effects than either sportsmanship or civic virtue. Finally, the implications of these findings for future research are discussed. † [5]â€Å"Theoretical justification for viewing prosocial behavior and voluntary turnover at the group level of analysis is provided.It was hypothesized that group cohesiveness and leaders positive mood would be positively related to the incidence of prosocial behavior in work groups and negatively related to the groups voluntary turnover rates. In addition, the emphasis placed on prosocial behavior during initial socialization into groups was expected to be positively related to the occurrence of prosocial behavior in groups. A potential consequence of prosocial behavior in a service context also was explored. More specifically, the form of prosocial behavior investigated, customer service, was hypothesized to be positively related to group sales performance.In general, the hypotheses were supported by data from a sample of 33 stores belonging to a national retail organization. † Therefore, in the insistence of this case, where the problem surrounded and commenced with the customer service and disorientation of the level of service being provided by staff to customers, we learned after close analysis that within the organization itself, leadership fell short in creating a solid organization behavior pattern, which if recognized and implemented would have assisted in correcting the root of the problem, which surfaced at the frontline of the organization.Reflection Personal I would say upon reflection anything which challenges you, in addition stretches you beyond your limits. So, just when I thought that I could not get through this assignment and began to get frustrated, I had to take a minute to self-reflect and understand that I was being taken to the next level by way of stretching my intelligence. Academic My reflection of the academic components which made up this assignment was not one of the tradition, â€Å"study the book† and recite the information in a book review and test of knowledge type of assignment. This took us beyond the book and into the real world of work to apply the academic knowledge and this made the assignment exciting and practical. Professional It put me in the setting of before and after. Prior to my learning the formal academic concepts, I had already been applying them unconsciously, just by using my common sense. However, now that I am aware of the in depth systems of Organizational behavior and Leadership concepts and structures, I can become a more effective and informative leader. Leadership and managerial development

Notes On Emily Murphy Essays - , Term Papers

Notes on Emily Murphy ((p. 67)) It was while the first provincial legislatur was sitting that Mrs. Emily Murphy, born in Cookstown, Ontario, in 1868, was educated at Bishop Strachan's School in Toronto. In 1904 she and her husband moved to Winnipeg where Mrs. Murphy conducted the literary section of the Winnipeg Tribune for a few years before moving to Alberta in 1907. In her new home Mrs. Murphy came very active in civic affairs, especially in the attainment of las for the betterment of conditions for women and children. On June 13, 1916 she was appointed a police magistrate for the City of Edmonton, the first woman in the British empire to hold such a post. Under the [enname "Janey Canuck," Mrs. Murphy wrote many books and articles mirroring western life, some of which found their way into both British and American publications. The Rutherford government was framing a law to give women certain dower rights, and Mrs. Murphy disapproved of some of its provisions. Single-handed she went before the (( p. 68 )) committee on legislation and argued with such success that the bill, when passed, was substantially as she wished. It was on this occasion that Mrs. Murphy, most hapily married to the Reverend Arthur Murphy, received a letter from a grateful but misinformed pioneer woman who wrote:"God bless you, Janey Canuck, I have a troublesome husband too." ((p. 71)) Not content with vague anticipation of benefits to be conferred in some shadowy future, Mrs. McClung and Mrs. Murphy joind forces to call upon Sifton on March 2 and ask that a suffrage bill be introduced at that very session. Other cabinet members were also interviewed. The local press account does not reveal how the gentlemen fared at this meeting but the premier's comment upon its conclusion was simply, "Mrs. McClung and Mrs. Murphy are very determined women." ((p. 74)) The passage of time and the exercise of political power whetted rather than dulled the appetite of Alberta women. Marshalled by Judge Murphy, five veterans of the suffrage campaing fced the conservative stonghold of the Red Chamber at Ottawa, the Supreme Court of Canada, and even the august Privy Council in London to prove that women are "persons" in the eyes of the law, and consequently entitled to membership in the federal senate. The Alberta government, alone of the nine provinces, loyally supported the women in this eventful struggle, sending its attorney-general, Hon. J. F. Lymburn, to London to assist Hon. N. W. Rowell in pleading their cause. For the further emancipation which was an outcome of the successful termination of the Persons Case, the women of all Canada owe a debt of gratitude to (( p.75 )) those of this prairie province who wove reality out of a dream of complete political equality. - Sifton government appointed Mrs. Murphy and Mrs. Jamieson to act as police magistrates. (Jamieson was appointed in December, Murphy in June) - (p. 141) Murphy is fighting to prove that women are "persons" in section 24 British North America Act. "In the minds of most women there never existed much doubt about whether or not they were persons, legal minds found this point highly contentious until that day in Oct. 1929 when Lord Chancellor Sankey, reading the opinion of the highest tribunal in the British empire, concluded that women are "persons" in the eyes of the law and hence entitled to be summoned to the Canadian senate. - (p. 142) Mrs. Murphy was appointed as police magistrate to preside over the newly created Women's Court in Edmonton. The first day she was accused (by the defendent) of not being a "person" under the British North America Act and had no right to be holding court anyway. The judge held her peace, relying upon the provincial government to prove, if necessary, that she was a "peron." - (p. 143) the delegates from all eight of the provinces represented unanimously endorsed a resolution requesting Prime Minister Borden to appoint a woman to the senate. Many other women's organizations soon followed suit, including the powerful National Council of Women. - (p. 143) In January 1921 the Montreal Women's Club, under the leadership of Mrs. John Scott, abandoned the vague request for appointment of "a woman" and asked Prime Minister Arthur Meighen point-blank to name Mrs. Emily Murphy to the senate as soon as there should be a vacancy. Mr. Meighen courteously said no, for the law officers of the Crown had advised him that the nomination of a woman was impossible. Notwithstanding the rebuff, Mrs. Murphy was pleased that she, a